276-623-7970 275-525-0909
inquiries@activecaretransit.com

Active Care Transit - Reliable Non-Emergency Medical Transportation in Virginia

Serving Glade Spring and communities across Virginia with wheelchair, stretcher, and ambulatory transportation. Trained drivers, on-time pickups, and compassionate care.

Schedule a Ride

Reliable Non-Emergency Medical Transportation

Active Care Transit provides dependable NEMT across Virginia - appointments, dialysis, hospital discharges, and specialty transport with wheelchair-accessible vehicles and professional drivers.

Contact Us
Licensed & Insured
Trained Drivers
24/7 Support
Active Care Transit wheelchair transport Virginia

Wheelchair Transport

Safe, lift-equipped vehicles and trained attendants serving patients in Virginia and surrounding counties.

Active Care Transit ambulatory transport Virginia

Ambulatory Transport

Door-to-door sedan or van service for ambulatory clients who need reliable, comfortable transport to appointments across Virginia.

Active Care Transit stretcher transport Virginia

Stretcher Transport

Bed-to-bed stretcher service with trained staff and secure equipment for patients requiring supine transport.

How It Works

1
Request

Book online or call to schedule pickup.

2
Confirm

We confirm pickup time and any special needs.

3
Ride

Safe, timely transport with professional drivers.

What Our Clients Say

"Prompt, courteous, and extremely helpful - highly recommended."- S. Walker
"Always on time for my dialysis appointments. Very professional."- L. Martinez
"Drivers were kind and assisted with my wheelchair the entire way."- R. Patel

Frequently Asked Questions

Answers to common questions about scheduling, billing, and our services.

1. How do I book a ride?
You can schedule a ride online via the "Book a Ride" page, or call us at 276-623-7970 during business hours. We'll confirm pickup time and any special needs.
2. Do you provide wheelchair-accessible vehicles?
Yes — we operate lift-equipped vehicles and trained staff to assist wheelchair users. Please specify mobility needs when booking so we can assign the right vehicle.
3. What areas do you serve?
We provide non-emergency medical transportation across our listed service areas. For long-distance requests, contact dispatch to confirm availability and pricing.
4. How is payment handled?
We accept cash, card, and some insurance/Medicaid programs where applicable. Payment and billing options will be confirmed when booking - contact billing for special arrangements.
5. What if my appointment time changes?
Please notify us as soon as possible. For time changes within 24 hours of pickup, call our dispatch team so we can reschedule and minimize wait times.
6. Are your drivers trained for medical assistance?
Our drivers are trained in safe patient handling and basic assistance. For clients requiring medical attendants, please inform us so we can accommodate clinical needs.
7. How do I file feedback or a complaint?
We welcome feedback. Email inquiries@activecaretransit.com or call 276-623-7970 and ask to speak with customer service. We'll respond promptly and work to resolve any concerns.